01
Claims automation
Triage, document understanding, and adjuster copilots — with citation discipline and human-in-the-loop on every decision that affects a claimant's outcome.
Insurance · Regulated AI
AI Consulting for Insurance in Canada
Canadian insurers face the same regulatory rigour as banks plus actuarial and conduct expectations of their own. CFRI ships AI for claims, underwriting, and customer operations with the model governance, fairness evaluation, and OSFI-aware posture the regulator and the chief actuary will both ask about.
02
Underwriting copilots
Submission intake, exposure analysis, and quote support — built to assist underwriters, not replace them, with full decision auditability.
03
Fairness and conduct
Bias evaluation against protected classes, conduct-risk monitoring, and the documentation Canadian insurance regulators and provincial conduct authorities expect.
What we deliver
- →Claims AI workflow with citation + recourse
- →Underwriting copilot with auditable decisions
- →Fairness + bias evaluation harness
- →OSFI-aligned model risk file
- →Conduct + complaints monitoring
Frequently asked
Do you work with P&C and life insurers?
Both. The technical architecture is similar; the governance posture differs and we tune accordingly.
How do you avoid hallucinated claim outcomes?
Citation discipline, retrieval evaluation, and human-in-the-loop on every claimant-affecting decision. The system is allowed to be wrong; it is not allowed to be untraceable.
Can we deploy on our existing Guidewire / Duck Creek stack?
Yes. We integrate with the major core systems rather than replacing them.
What about Quebec AMF requirements?
Covered, including bilingual delivery and AMF-aligned governance documentation.
Does CFRI handle the broker channel?
Yes — broker-portal AI assistants are a frequent engagement.
How to engage?
Email info@cfri.io with the line of business and the target workflow.
Next Step
AUTOMATING CLAIMS OR UNDERWRITING?
Thirty minutes with operators who have already shipped what you're trying to figure out. CAD-billed. SR&ED-aware.